InfoTrack, Australia’s leading legal tech innovator, proudly announces a significant milestone with a perfect Net Promoter Score (NPS) of 100%. This exceptional achievement reflects the unparalleled dedication and commitment to customer satisfaction that InfoTrack upholds.
The NPS is a metric used to measure customer satisfaction and loyalty based on the likelihood of customers recommending a company’s products or services to others. The scale typically ranges from -100 to +100, with a higher score indicating a higher level of customer satisfaction and loyalty.