iSupport
InfoTrack’s Next Generation HelpDesk
InfoTrack's Next Generation HelpDesk
You’re only one click away from the support you need with iSupport, InfoTrack’s next generation HelpDesk.
HelpDesk Number
1800 738 524
HelpDesk Email
What Makes Our Support First Class?
50
%
We survey an average of 125 clients daily. 83% of them say we are great.
10
sec
Our average call pick up time is 35 seconds.
0
mins
Our average helpdesk response time is 5 minutes.
180
K
We answer over 200,000 online and phone queries annually.
30
We have over 50 dedicated and helpful customer support staff ready to assist you in any way we can.
70
%
84% of our helpdesk calls are resolved on first contact.
0
Our national customer support team has extensive legal and conveyancing backgrounds accumulative to an impressive
95 years worth of knowledge.
95 years worth of knowledge.
0
mins
Our average property services response time is 10 minutes.
Chase Waiting Certificates
Track the progress of your property certificates and ask us to chase them with the click of a button.
Notifications
Complete transparency on all your HelpDesk calls and their progress through Notifications.
Request a Callback
Available on all transactional pages enabling you to obtain support without picking up the phone.
