Wishing you and your loved ones a safe and relaxing holiday season. The InfoTrack team will be taking a break from 5pm AEDT Friday 20th December 2024, returning 8.30am Monday 13th January 2025. A few members of our HelpDesk team will be on hand to assist with enquiries from 8am-6pm AEDT, Monday to Friday, on 1800 738 524. We appreciate your patience during this time. Happy holidays!
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Clio

InfoTrack provides a free plugin which allows you to perform property, company, personal and other searches from within your matters in Clio.

The search results are posted back to the matters and the costs are automatically created as disbursements so you can recover these costs from your clients.

You will need to have or to setup an account with InfoTrack and know your InfoTrack username and password to setup the plugin.
Step 1: Log in to InfoTrack and select the settings menu.



Step 2: Select the Integrations tab, select Default Client Settings at the top and then toggle on Enable Clio Integration.



Step 3. Return to the home page. Click the Clio connect icon <…> and then click the Connect button. This will redirect you to the Clio Website where you will be asked to give permission to InfoTrack to access your Clio system.



Step 4. Click the green Allow Access button.



Now you are ready to begin using InfoTrack integrated with Clio.

Once the plugin has been installed, open a matter and select the More actions menu, then InfoTrack





The InfoTrack website will open to a new tab in the browser with your Clio matter information pre-populated.



Completed Search results will be returned to Clio automatically. Search Disbursements are returned as Activities in Clio. These can be accessed via the Activities tab in Clio.



Search Documents are returned to the Documents tab as PDF files.

1. Login to Smokeball  2. Go to the Smokeball Settings  File → Smokeball Settings 3. Select InfoTrack as your search Provider Integrated Searching → Select InfoTrack → Click Authorise
Open a matter and click on the InfoTrack Tab In the tab, it will show the history of orders for that matter, to start searching with InfoTrack just click on the ‘New Searches’ Button which will direct you to the InfoTrack website.