Wishing you and your loved ones a safe and relaxing holiday season. The InfoTrack team will be taking a break from 5pm AEDT Friday 20th December 2024, returning 8.30am Monday 13th January 2025. A few members of our HelpDesk team will be on hand to assist with enquiries from 8am-6pm AEDT, Monday to Friday, on 1800 738 524. We appreciate your patience during this time. Happy holidays!

InfoTrack
January 18, 2022

Maximise your opportunity in 2022 with both choice and convenience

Technology has provided countless benefits to the way we work and live, but if you were to summarise its greatest benefits, you could probably say it in two words: choice and convenience. In legal and conveyancing, the choices and convenient options for how to conduct crucial tasks afforded by technology has allowed professionals to earn back their most precious asset: time. Tasks that were once only doable through lengthy manual processes can now be achieved in a fraction of time while being conducted wherever and however you choose.

In this new year, technologies designed to make legal practice processes more efficient are poised to reach new heights. For example, according to Legal Practice Intelligence, legal professionals are expected to become more vocal about the adoption of consistent laws across Australian jurisdictions in the use of electronic signing for legal documents.

Adopting technology to deliver greater choice and convenience is easier than you may think. Here’s some tips on tools that can digitally transform your practice to ensure consistent first-class client service and overall success in 2022.

1. Verification of Identity – How you want it, when you want it

Have you ever thought about what’s involved in manually verifying a client’s identity? First you must allocate billable time to the meeting. Your would-be client must also find time in their busy day to travel to your location. Once you meet, you then must make a judgement on the validity of your client’s identity at face value.

The traditional method certainly has its benefits. However, with time becoming ever more precious in daily life, what once could only be done via a tedious meeting or patiently queuing at a busy post office, can now easily and safely be handled from anywhere with nothing more than a mobile device and an internet connection.

With a platform like InfoTrackID, technology empowers you to reach greater client service success with Verification of Identity (VOI). Imagine the freedom to book a VOI request in the morning, and have the client complete it by midday while you service other priorities. Now imagine that same request automatically validating documents against government databases in real time. That’s the power of remote VOI.

2. Electronic signing – Authorising and validating contracts with one tap

If there’s a list of administrative tasks you consider enhancing with technology in 2022, document signing should be on it. With the advent of identity encryption software, the ability to sign legal documents and validate their authenticity has never been easier.

Imagine turning a typical two- to three-day turnaround time to just a few hours. Electronic signing opens a new world in document signing; taking advantage of the digital world to settle binding transactions fast and seamlessly.

At InfoTrack, this efficient solution is available through SignIT – an easy-to-use solution powered by DocuSign allows you to upload any document and send it to parties via a secure email link. Parties can then review and sign the document online from any location. You can track who has signed the document on the SignIT dashboard and once all parties have executed, everyone receives a final signed copy. You can also add SMS verification to the process for watertight security.

3. One secure workspace - Request, share sign and exchange property documents

When thinking about property transactions, it’s not uncommon to imagine mountains of paperwork and manual processes. Using a digital platform for property transactions eliminates the usual challenges that face practitioners, real estate agents and clients, effectively saving them time and money. A digital platform offers users flexibility, efficiency, autonomy and transparency- things that are difficult to achieve in traditional property transactions.

Securexchange, powered by InfoTrack, offers one single platform for requesting, sharing, signing and exchanging the relevant documents required for a successful property transaction. The platform also offers a secure location to transact. With large amounts of money changing hands, property transactions are frequently targeted by cyber criminals. Legal practitioners are encouraged to assess their current practises and take advantage of convenient and efficient digital platforms like Securexchange to reduce their risk and protect their clients from cybercrime, thus protecting the reputation of their own firms.

If 2021 was the start of your journey into digital efficiency, make 2022 the year you master it and transform your practice. Take advantage of InfoTrack’s suite of solutions today and get set for success for the year ahead.