Wishing you and your loved ones a safe and relaxing holiday season. The InfoTrack team will be taking a break from 5pm AEDT Friday 20th December 2024, returning 8.30am Monday 13th January 2025. A few members of our HelpDesk team will be on hand to assist with enquiries from 8am-6pm AEDT, Monday to Friday, on 1800 738 524. We appreciate your patience during this time. Happy holidays!
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Information Security at InfoTrack

Empowering your digital protection

Keeping your data secure

InfoTrack takes a defence-in-depth approach to protect our systems and data. Our clients rely on our ability to deliver their information securely and reliably. InfoTrack is certified as compliant with ISO/IEC 27001:2022 and 9001:2015, the premier global information security management system (ISMS) standard.
Keeping your information safe is our priority. InfoTrack takes security seriously and we work hard to keep our solutions, platform and client’s data safe, and have multiple teams dedicated to information security-related matters.
If you received a suspicious looking email that appears to have been sent by InfoTrack, for your safety, DON’T click on any links or attachments in the email. Please get in touch with us immediately.
Data privacy is a fundamental human right. It’s also one of our core values, so we design our solutions and services to protect it. You can view our full privacy policy here.
Request Security Pack

Resources

We have curated complimentary resources you can use to keep your firm cyber safe:

Security Advisory

There has been an increase in data breaches affecting a number of high-profile organisations recently.  In situations where this has occurred, it’s possible that personal information and/or account login details may have been released. If you’re a customer of an organisation that has been a victim of a data breach, we strongly recommend you:
  • Change all your online account passwords
  • Set up multi-factor authentication
  • You should also be extra vigilant and watch out for any phishing or spam emails and SMS messages. Never click on suspicious links or provide any personal information unless you’re sure of the source.
  • Keep yourself updated on the situation by contacting the organisation to understand the extent of the data breach. You may need to talk to your service providers to protect any account or credit card details that might have been compromised.
If you suspect you might be a victim of identity fraud, we recommend getting in touch with your local authorities immediately. InfoTrack takes security seriously and we work hard to keep our platform and customers’ data safe.

Five online security must haves

Strong passwords and multi-factor authentication
Privacy protection
Scam recognition
Quality protection for your devices
Maintain a secure computer backup